Availability by configuration
Customer follow-up
Organize long-term objectives, plans, progress, results and reviews within the customer history.
Plans, evidence and outcomes
Operational AI for service businesses
AI that answers.A system that follows through.
Loquava connects reception, scheduling, customers, catalogue, sales and teams in one operation — so every conversation becomes completed work, not another loose task.
Start with what solves today's problem. Add modules as your operation grows.
Loquava operations centre
Illustrative workflow
Customer
Marie Dubois
Call · French
“I would like to book a manicure tomorrow afternoon.”
Detected intent
Booking · manicure
Coordinated execution
Availability checked and a time option prepared
Next action
Confirm the suggested option
Visual example based on real product surfaces. Availability varies with connected modules and channels.
- Designed in Québec
- Core platform hosted in Canada
- French · English · Portuguese
- Multi-tenant architecture
Built in Québec, for local businesses
- 🍁 Core platform hosted in Canada (Azure Canada Central)
- 🤖 AI disclosure is configurable; recording is off by default
- 🔒 Your data stays yours — never sold
One platform, modules that work together
From the first conversation to the financial result
Loquava is built as a modular operating system. Each area solves real work and shares context with the others — without parallel spreadsheets or repeated records.
01
AI reception
Understands the request, answers with business context and routes what needs human attention.
Voice, messages and assisted review
Explore this capability02
Scheduling and resources
Coordinates time, availability, services, people, rooms and equipment without collisions.
Bookings, continuity and reminders
Explore this capability03
Customers and relationships
Keeps every contact, consent and service history in a view the team can actually use.
Operational CRM and continuous context
Explore this capability04
Catalogue and inventory
Organizes services, products, effective prices, categories, units and stock movements.
Offer, price and availability
Explore this capability05
Sales and purchasing
Connects sales documents, payments, returns, suppliers, purchasing and margin.
Traceable commercial operation
Explore this capability06
Team and HR
Brings access, roles, schedules, leave, resources, commissions and payroll cycles together.
People, permissions and capacity
Explore this capability07
Insights and costs
Turns operational activity into actionable queues, cost attribution and margin visibility.
Decisions grounded in real work
Explore this capability08
Connected channels
Prepares a unified inbox for voice, SMS and social channels while preserving context.
Omnichannel in evolution
Explore this capabilityCommercial availability and limits depend on the contracted configuration. The demo confirms what is active for each operation.
New platform capabilities
More connected operations, without a patchwork of tools
Loquava now covers more work before and after the customer interaction. Every capability remains modular: the demo confirms what can be enabled for your operation.
Availability by configuration
Intelligence from your website
Turn public website information into profile, hours, catalogue and knowledge suggestions, always with human review.
Controlled, auditable import
Availability by configuration
Quotations and investments
Prepare customer proposals, compare supplier offers and track equipment, installments and operational return.
Versioned commercial decisions
Availability by configuration
Operational finance
Bring receivables, payables, financial accounts, cash flow and reconciliation together without duplicating source facts.
Cash, obligations and reconciliation
Availability by configuration
Advanced catalogue and inventory
Model families and variants, lots, quarantine, traceability and returns while preserving price, cost and history.
Variants, lots and traceability
Availability by configuration
AI reception on WhatsApp
When enabled, the channel shares customers, scheduling and history with the inbox and can manage the appointment lifecycle.
Assisted Meta connection
Lego product model
Compose the operation you need now
Choose an objective and see how the modules combine. Loquava grows through composition, without forcing your business to replace systems at every stage.
What do you want to solve?
Recommended configuration
Capture, understand and route every opportunity
Centralize intake, recognize the customer's need and turn the conversation into a clear next action.
Expected outcome
Fewer missed calls and fewer forgotten leads.
Connected modules
04
- 01
AI reception
Voice, messages and assisted review
- 02
Customers and relationships
Operational CRM and continuous context
- 03
Scheduling and resources
Bookings, continuity and reminders
- 04
Connected channels
Omnichannel in evolution
This composition is guidance. Offer, limits and availability are confirmed during the demo.
Interactive demo
Talk to the receptionist. Watch the owner get the booking.
Pick a business and chat like a real customer. The AI answers in your language — and on the right, see live what the owner receives.
Hair & beauty
Loquava
Salon Lumière
Loquava:
Hi and welcome to Salon Lumière! How can I help you today?
Voice demo
Talk to the receptionist. Hear it answer — and watch the owner get the request.
Pick a business, click, and talk like a real customer. On the right, the owner receives the request live — this time by voice.
Hair & esthetics
Your mic will be requested · 60 s call max
ROI calculator
How much money do you let ring out?
Every missed call is a potential customer. Estimate what Loquava recovers for you each month.
8
Calls unanswered at peak hours, breaks, evenings and weekends.
$120
What a new customer is worth to you on average.
30 %
Share of recovered calls that become customers.
Editable assumptions. Formula: missed calls × 4.33 weeks × conversion × customer value.
Built for your industry
Salon & beauty
Hair & beauty salons — clients call while your hands are busy.
See how it works for youClinic & wellness
Aesthetic clinics & care — every missed call is a client calling elsewhere.
See how it works for youHome services
Plumbers, electricians, maintenance — you're on a job site, not at a desk.
See how it works for youWhat each plan includes
The items below come directly from the published commercial revision.
Discovery (DEV)
Stripe validation offer in test mode. No real payment.
$0/ month
- Limite de categorias · Unlimited
- Limite de unidades · Unlimited
- Limite de marcas · Unlimited
- Limite de fabricantes · Unlimited
- + 18 more included items
Starter
$54/ month
- Limite de categorias · Unlimited
- Canal SMS
- Limite de unidades · Unlimited
- Limite de marcas · Unlimited
- + 30 more included items
Pro
$326/ month
- Voz - Sarah
- Idioma English
- Idioma Español
- Idioma Français
- + 97 more included items
Frequently asked questions
What if the AI makes a mistake or doesn't know the answer?
It never makes things up. If it doesn't know, it says so, notes the question and offers to take the customer's details so you can call back. You then see every unanswered question in your dashboard — you improve your description, and the AI improves.
Do I have to change my phone number?
No. You keep your number. You simply enable conditional call forwarding (a 10-second code with Bell, Rogers, Telus, Vidéotron or Fizz): Loquava only answers when YOU don't.
Is recording calls legal?
Recording is off by default. If that feature is enabled, the applicable notices and consent must be in place before processing. Core platform records are hosted in Azure Canada Central; voice media and other provider-held data may be processed or retained outside Canada under contract.
Every missed call is a customer at your competitor's
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