Clinic & wellness

Every missed call is a client calling the clinic next door.

Loquava answers, books and reschedules appointments, and notes requests — without the phone ringing behind your clientele.

Book a demo

A reschedule without the front desk ringing

ClientI need to move my appointment tomorrow, is that possible?

LoquavaOf course. I have a slot Tuesday at 10 a.m. or Thursday at 4 p.m. Which do you prefer?

ClientTuesday 10 a.m.

LoquavaIt's rescheduled. You'll get the confirmation by SMS. Have a great day!

What it changes for you

1An agenda with no double-booking, kept in real time.
2Confirmations and reschedules by SMS, with no effort from you.
3Discretion and compliance: recording is announced, data stays in Canada.

Frequently asked questions

Is recording calls legal?

Yes. Recording is announced to the caller at the start of the call, and your data is hosted in Canada (Canada Central region). Loquava is built to comply with Québec's Law 25: announced consent, data in Canada, and access/deletion rights designed in from the start.

Will my customers know it's an AI?

Yes, on purpose. Within the first seconds it introduces itself as your business's virtual assistant and announces recording. Transparency protects your reputation — and it's the law.

Does it book real appointments, without double-booking?

Yes. The agenda is built in: the AI sees your real availability and books directly. A taken slot is taken — no double-booking. You can also manage everything manually in the portal.