History with context
Review the transcript, summary, outcome and customer, with a linked appointment when available. Recording is off by default and depends on configuration and applicable notices.
AI receptionist
Everything that needs attention.In one connected view.
Review conversations, follow reminders and organize callbacks and unanswered questions.
Care that continues.
Conversations and next steps
From first contact to follow-up, with context in view.
About hours and services
Callback requested
Information to review
Appointment confirmed
Conversation excerpt
Customer
What times do you have available this week?
Reception
Which service would you like to check availability for?
Customer
A consultation. Mornings work best for me.
Conversation summary
The customer asked about availability and prefers mornings. Next step: check availability for the requested service.
Preference recorded
Configurable reminders
Send confirmations and reminders through enabled channels, with delivery rules, consent and timing suited to your service.
Tracked callbacks
Organize callback requests, assign owners and track their status through completion. Your team can see what needs attention.
Organized questions
Review unanswered topics from voice and messaging, their frequency and the original evidence. Update your business context or catalog, then resolve, dismiss or reopen the question as needed.
Service that moves forward
Bring follow-up togetherand keep every conversation moving.
Explore the plansFeatures and channels depend on your configuration. Follow-up illustration; the product interface may differ.
Explore the Calendar too